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Highlights of the year



Appointment of Humphrey Singer as CFO of Belron

Belron welcomed Humphrey Singer, its new Chief Financial Officer. Humphrey brings a wealth of financial experience, most recently at Marks and Spencer Group plc, where he was Chief Financial Officer. Prior to this, he held the role of Group Finance Director at Dixons Carphone plc, having spent over ten years in various global roles at the business.


Introduction of the D’Ieteren Group Solidarity Programme

D’Ieteren SA launched a solidarity programme to help employees of D’Ieteren Group suffering hardship as a consequence of the Covid-19 crisis. To that effect, the Board of Directors proposed to the General Meeting a stable gross dividend per share compared to the previous year in order to allocate the initially planned dividend increase to the programme. The latter was also open to personal contributions from Board members, managers and employees of the Group, which brought the total amount to approximately € 8.8m.


Appointment of Daniela Riccardi as CEO of Moleskine

Daniela Riccardi joined Moleskine as new Chief Executive Officer. Prior to this, she was the CEO of Baccarat for seven years. The arrival of Daniela Riccardi brought with it a rediscovery of the brand’s origins, which has inspired the new mission and roadmap of Moleskine.


Appointment of Réginald Gillet as CFO of D’Ieteren Automotive

Réginald Gillet was appointed as the new Chief Financial Officer of D’Ieteren Automotive. Reginald brings years of finance experience thanks to a diversity of leading roles, notably within Carrefour (one of the largest food retailers in the world.)


‘Spirit of Belron’ Challenge around the world

The 2020 ‘Spirit of Belron’ challenge was transformed into a global virtual event with the aim to raise money for Afrika Tikkun, the charity supported globally by Belron. This virtual version raised a total of €1.7m thanks to the participation of 7,300 people who ran and swam 166,729km. The funds raised have been used to provide food and to meet the basic needs of 20,000 young people in South Africa.


H2O project on the Erps-Kwerps site in Kortenberg

D’Ieteren Immo launched the H2O project to make a better use of the green energy produced thanks to the photovoltaic panels on the Erps-Kwerps site. H2O is the implementation of an intelligent system for storing the surplus self-generated energy in a highly secure battery container, what allows a better use of this electricity, according to the site’s needs.


D'Ieteren Group signs the UN PRI

In October 2020, D’Ieteren Group became a signatory of the United Nations-supported Principles for Responsible Investment (PRI), reflecting its commitment to including environmental, social and governance (ESG) factors in its investment decision-making and active ownership policies. The UN PRI is the worldleading network of investors working together to put principles of responsible investing into practice. The Group will perform its first reporting on a voluntary basis in 2021.


Reinvention of a site of D’Ieteren Immo via Circularium

D’Ieteren Immo innovated with the project Circularium in Anderlecht, Brussels. The project consists of the transformation of a 20,000m2 industrial area previously used as a car showroom into a centre dedicated to circularity and cultural life. It creates a vibrant neighbourhood that is a place to work, live and meet for more than 20 tenants, all of whom are entrepreneurs active in the Circular Economy.


One-millionth recalibration at Belron

During the month of November, Belron completed its one-millionth recalibration, reaching a record number of 1.1 million recalibrations in 2020.


Increase in Moleskine’s online sales

Online sales reached one third of total sales, showing an increase in online sales volume compared to 2019. The two most important platforms were Amazon and Moleskine’s own website. An important digital transformation plan was launched, including amongst others a state of the art CRM, e-commerce and digital media platforms.


Launch of the ID3

The launch of the new ID3 marked the beginning of a new era in mobility at Volkswagen. The various electric vehicle models of the VW Group (including the Audi e-tron, Porsche Taycan, e-Golf, e-up, ŠKODA Citigo and SEAT Mii), enabled D’Ieteren Automotive to lead sales of electric models in Belgium with a market share of 24.4% in 2020.